Identify key customer moments to ask for endorsements, referrals and intros.

Then make it easy as hell for them to actually do it.

Answer three simple questions to know if this is for you:

1. Are you a service-delivery and/or relationship-driven business with frequent customer interaction?

2. Do you lack a macro-view of important customer milestones and how your key customer relationships are evolving?

3. Do you want to put an easy structure in place for getting the most from your champion customers — by way of testimonials, referrals, and more business — all orchestrated at the right time?

If you said yes to all three, we can help you.

Clients

Our Services

  • Client testimonials & case studies

    • Identify your champion customers at the right moment in the customer journey

      • Based on your CRM and sales data

      • Based on qualitative comms (email, phone transcriptions) between your customer and Key Account Manager

    • Generate instant case-studies ready for customer approval

      • Based on each unique customer context

      • Based on key items you want it to highlight about your business

    • Repurpose it instantly for various channels

      • Social media

      • Sales and marketing collateral

      • Company website

      • Other content

  • Control Center View for Leadership

    • Real-time prioritisation of all your customers

      • Stack-ranked and dynamically changing based on realised revenue, growth potential, and evolution of the customer relationship based on sentiment analysis

    • Key insights about all your important customers

      • How strong is the relationship based on frequency and quality of interactions?

      • What are potential risks or key dependencies?

      • Historical context

    • All milestones - present and future - outlined

      • What stage is the customer currently in?

      • What should the next steps be?

      • Who is responsible for executing?

Schedule a consultation today

Testimonials

  • "Priyanka has deep expertise in relationship management and identifying champion customers. Her approach to sales, outreach and marketing is very unique - all of which leads to growth! I also appreciate her flexibility over the last two years in adapting to different requirements at different points in our journey."

    Sid Chakravarthy, CEO & Co-Founder
    StaTwig

  • "One of the most customer-centric people I know. Hard-working, enthusiastic, and always looking for creative, win-win solutions. A real thirst for knowledge and truly great at connecting with the right stakeholders. Make connections through gentle persistence and add value to every relationship. I highly recommend."

    Kate Baar, Head of Marketing
    FORTNA

  • "An amazing professional who made an impact on our business very early on. Was able to open doors where others had tried many times before. The balance of professionalism and being 'real' with customers removes the pressure from the ask to focus on the right fit and a mutual win for everyone."

    Shane Duncan, Head of Sales
    TRANSFIX

  • "Priyanka's ability to spot opportunities & quickly build trusting & lasting relationships has nurtured our product from conception, in to one of the most important, respected & lucrative in the industry. Her hustle, determination, accountability, flexibility, attention to detail & ability to lead from the front set them apart!"

    Toby Spencer, VP & Global Head of Partnerships Eyefortransport

Schedule a consultation